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Estimating Estimates! A UCLA Case Study

Welcome to the recap of our third PCR-360 Webinar Series session! This webinar focused on Service Desk Estimates in PCR-360 and featured a real-world case study from UCLA, highlighting how they successfully implemented this functionality.


🎥 Webinar Recording

If you missed the session or would like to revisit the discussion, you can watch the full recording here:

https://youtu.be/vpQikGHiEoM


📑 Slide Deck

Download the full slide presentation from the session:
🔗 UCLA DTS PCR-360 Estimates.pdf


🧠 Key Topics Covered

  • Overview of Estimates in PCR-360
    Understand what Estimates are, how they fit into the Service Desk workflow, and where they add value.

  • Step-by-Step Walkthrough
    Learn the full lifecycle of an Estimate—from request to approval—within the PCR-360 interface.

  • UCLA Case Study
    See how UCLA applies Estimates in a real-world environment to streamline project planning and cost management.

  • Live Q&A Session
    Answers to attendee-submitted questions and practical guidance for implementation.



Stay tuned for more sessions in the PCR-360 Webinar Series as we continue to explore tools and techniques to help you get the most out of the platform.

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