Welcome to the recap of our third PCR-360 Webinar Series session! This webinar focused on Service Desk Estimates in PCR-360 and featured a real-world case study from UCLA, highlighting how they successfully implemented this functionality.
🎥 Webinar Recording
If you missed the session or would like to revisit the discussion, you can watch the full recording here:
📑 Slide Deck
Download the full slide presentation from the session:
🔗 UCLA DTS PCR-360 Estimates.pdf
🧠 Key Topics Covered
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Overview of Estimates in PCR-360
Understand what Estimates are, how they fit into the Service Desk workflow, and where they add value. -
Step-by-Step Walkthrough
Learn the full lifecycle of an Estimate—from request to approval—within the PCR-360 interface. -
UCLA Case Study
See how UCLA applies Estimates in a real-world environment to streamline project planning and cost management. -
Live Q&A Session
Answers to attendee-submitted questions and practical guidance for implementation.
Stay tuned for more sessions in the PCR-360 Webinar Series as we continue to explore tools and techniques to help you get the most out of the platform.