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How to view the history of a specific piece of Equipment

There are two recommended ways to view the history of a specific piece of 'Equipment'. Both can be performed from "Main > Inventory > Equipment", and selecting the desired Equipment.

  1. Using the Activity tab on Equipment to locate Service Orders related to the Equipment, and then looking in the Service Desk Equipment tab on those Service Desk Items.

  2. Viewing the History Report for Equipment, by selecting the 'Options' menu and clicking on 'History Report.' 

One of the most common details needed to be looked up about a piece of Equipment is where the Equipment originated from.  The Service Desk Equipment tab will only give this information if the Equipment was added as a part of a Service Desk Add Action.  The History Report will maintain the full history of the Equipment.

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