JITC Troubleshooting

500 Error

Get the real error from the CLI

BASH

php /var/www/pcr360/prod/cli/zfcli.php -a update.validate.index -d -e prod -i /var/www/pcr360/configs/pcr360.ini

If the error is not with the application, it could be with the CRL List.

Reset CRL on the Webserver

POWERSHELL

/usr/local/sbin/dod-crl.sh -uc -dj -dp
systemctl restart httpd

Reset CRL and flush MySQL Hosts on the Database Server

BASH

/usr/local/sbin/dod-crl.sh -uc -dj -dp
mysqladmin -p flush-hosts
systemctl restart mysql

File Permissions

BASH

chown -R tachyon:pcr /var/www/pcr360/prod
chown -R apache:pcr /var/www/pcr360/prod/data /var/www/pcr360/prod/logs /var/www/pcr360/data /var/www/pcr360/prod/public/media/custom/
find /var/www/pcr360/prod -type f -exec chmod 664 {} +
find /var/www/pcr360/prod/data -type f -exec chmod 664 {} +
find /var/www/pcr360/prod/logs -type f -exec chmod 664 {} +
find /var/www/pcr360/prod -type d -exec chmod 775 {} +
find /var/www/pcr360/data -type d -exec chmod 775 {} +
find /var/www/pcr360/prod/data -type d -exec chmod 775 {} +
find /var/www/pcr360/prod/logs -type d -exec chmod 775 {} +

chown apache:pcr /var/www/pcr360/prod/external/syschk.sh /var/www/pcr360/prod/external/ssl-cert-info.sh
chmod 700 /var/www/pcr360/prod/external/syschk.sh /var/www/pcr360/prod/external/ssl-cert-info.sh

chcon -t httpd_sys_content_t /var/www/pcr360/prod -R
chcon -t httpd_sys_rw_content_t /var/www/pcr360/prod/logs -R
chcon -t httpd_sys_rw_content_t /var/www/pcr360/prod/data -R
chcon -t httpd_sys_rw_content_t /var/www/pcr360/prod/public/media/custom -R
chcon -t httpd_sys_rw_content_t /var/www/pcr360/data -R