CustomerCenter Parameters
CC_NEWUSER_ROLE
(role name)
Default: "CustomerCenter"
This parameter is used when the User Management module is enabled on CustomerCenter. New users created from CustomerCenter will be assigned this Role.
CC_CATALOG_DEFAULT_CATEGORY_VIEW_TYPE
("grid" or "list")
Default: "grid"
This parameter controls the default view presented when a user visits a category page in the shopping catalog.
CC_CATALOG_DEFAULT_CATEGORY_SORT
(column_name Ascending "ASC" or Descending "DESC")
Default: "DESCRIPTION ASC"
This parameter controls the default sort order that items are presented in when viewing a category page in the shopping catalog.
CC_CATALOG_DEFAULT_ITEMS_PER_PAGE
(number)
Default: 8
This parameter controls how many items are shown per page in the category pages of the shopping catalog.
CC_GRID_DEFAULT_ITEMS_PER_PAGE
(number)
Default: 8
This parameter shows how many items are shown in data grids throughout the CustomerCenter. ie Directory listing.
CC_KNOWLEDGEBASE_COMMENTS
(true or false)
Default: TRUE
This parameter controls if comments are allowed in the knowledgebase in CustomerCenter
CC_SHOW_CABLING_PICKER
(true or false)
Default: TRUE
This parameter controls whether or not the cabling equipment picker is shown in the CustomerCenter request billing details forms.
CC_DESTINATION_EQUIPMENT_FORM_LABEL
(cabling equipment picker label)
Default: "Jack Number"
This parameter controls what label is applied to the cabling equipment picker in CustomerCenter request billing details forms. If CC_SHOW_CABLING_PICKER is FALSE, this parameter is ignored.
CC_CATALOG_SHOW_INVALID_LOCATION_ITEMS
(true or false)
Default: FALSE
This parameter controls whether or not to show service and equipment items, in the catalog pages, that are restricted to certain locations and either a location is not selected or an invalid location is selected. If FALSE, these items are not shown in results. If TRUE, these items show, but can not be requested.
CC_DEFAULT_BILL_VIEW
("/bill/" + "gla-view", "owner-view" or "bg-view")
Default: "/bill/gla-view"
This parameter controls which bill view type is used when viewing a bill from CustomerCenter.
CC_CALL_DETAILS
("OWNER" or "ALL")
Default: "OWNER"
This parameter controls which calls are shown when a CustomerCenter user views their call details. "OWNER" shows only calls owned by the users whereas "ALL" shows all calls in the system.
CC_REQUEST_SHOW_PRIMARY_SECONDARY_CONTACTS
(boolean)
Default: "True"
This parameter controls whether the Primary and Alternate On-Site selectors are available on the Order Contacts section of the Order Details before submitting a Request. Setting to False will hide these values at all times.
CC_REQUEST_EXPIRATION_DAYS
(number)
Default: 30
This parameter controls the number of Days before a Pending Request in a Customer's Cart within CustomerCenter Expires.
CC_COORDINATOR_SHOW_DEPT_SERV_EQP
(boolean)
Default: "True"
This parameter controls the visibility of the Department Services/Equipment Widget for Coordinators in CustomerCenter.
CC_DATE_FORMAT
(string)
Default Format: "F jS, Y"
Display Example: "January 11th, 2021"
The formats can be found on the PHP date pagehttps://www.php.net/manual/en/datetime.format.php
The parameter controls the way dates are displayed within CustomerCenter.